challenges in evaluating clinical governance systems in iran: a qualitative study

نویسندگان

elaheh hooshmand health sciences research center, department of health and management, school of health, mashhad university of medical sciences, mashhad, ir iran

sogand tourani hospital management research center, iran university of medical sciences, tehran, ir iran; school of health management and information sciences, iran university of medical sciences, tehran, ir iran; , school of health management and information sciences, iran university of medical sciences, p.o. box: 1995614111, tehran, ir iran. tel: +98-9123458077, fax: +98-2188883334

hamid ravaghi school of health management and information sciences, iran university of medical sciences, tehran, ir iran

hossein ebrahimipour health sciences research center, department of health and management, school of health, mashhad university of medical sciences, mashhad, ir iran

چکیده

background: in spite of the pivotal role of clinical governance in enhancing quality of services provided by hospitals across the country, a scientific framework with specific criteria for evaluating hospitals has not been developed so far. objectives: this study was conducted with the aim to identify the challenges involved in evaluating systems of clinical governance in iran. materials and methods: for the purposes of this qualitative study, 15 semi-structured interviews with experts in the field were conducted in 2011 and the data were analyzed using framework analysis method. results: five major challenges in evaluating clinical governance include managing human resources, improving clinical quality, managing development, organizing clinical governance, and providing patient-oriented healthcare system. conclusions: healthcare system in iran requires a clinical governance program which has a patient-oriented approach in philosophy, operation, and effectiveness in order to meet the challenges ahead.

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عنوان ژورنال:
iranian red crescent medical journal

جلد ۱۶، شماره ۴، صفحات ۰-۰

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